topic Reliability - Screwed again with Intel SSD 535 in Solid State Drives (NAND)

Reliability - Screwed again with Intel SSD 535

idata — Mon, 20 Jun 2016 05:38:12 GMT

The one most important reason I choose Intel SSD again is due to reliability but it seems I just don't learn the lesson I was served with Intel SSD 330i. In both cases I frequently witness SSD stop responding after bringing laptop from standby with power HDD LED lit on and system being hung:

I was told to ditch Intel but I am too stubborn like a donkey to listen to what wise men of technology say.

I would really exchange the drive to Samsung which is the one I was recommended from the beginning.

can't find my problem mentioned in this forum.

Re: Reliability - Screwed again with Intel SSD 535

idata — Mon, 20 Jun 2016 21:47:18 GMT

TechnicGeek,

Please check your private message and let us know.NC

Re: Reliability - Screwed again with Intel SSD 535

idata — Mon, 27 Jun 2016 22:25:36 GMT

TechnicGeek,

We are following up this case and we would like to know if you were able to read our previous private message.We will be waiting for your response.NC

Re: Reliability - Screwed again with Intel SSD 535

idata — Mon, 18 Jul 2016 17:24:02 GMT

I have updated to a firmware you suggested that was supposed to fix issue known to happen after system standby when SSD fails to wake up. This did not solve the issue.

Re: Reliability - Screwed again with Intel SSD 535

idata — Mon, 18 Jul 2016 21:44:14 GMT

TechniGeek,

In this case, we suggest you to please get in contact with our support department, either chat, e-mail or phone. Please go to the following http://www.intel.com/content/www/us/en/support/contact-support.html# @16 link.Let us know if you need anything else or if you have difficulties contacting our support department.NC

Re: Reliability - Screwed again with Intel SSD 535

idata — Mon, 25 Jul 2016 14:14:50 GMT

TechniGeek,

We are following up this case and we would like to know if you were able to get in contact with our support team?We will be waiting for your response.NC

Re: Reliability - Screwed again with Intel SSD 535

idata — Tue, 26 Jul 2016 08:36:20 GMT

It requires me to fill questionnaire to join Intel Technology Provider Program.

Re: Reliability - Screwed again with Intel SSD 535

idata — Tue, 26 Jul 2016 15:00:52 GMT

TechniGeek,

Please try our chat support in this http://intelsupportchat.force.com/icslivechat/ics_tech_ssd_ww_english_Chat link, or our online e-mail support https://customercare.intel.com/?lang=en-US here.Let us know if you can access and get help from our department.NC

Re: Reliability - Screwed again with Intel SSD 535

idata — Tue, 02 Aug 2016 14:30:24 GMT

TechniGeek,

We are following up and we would like to know if you were able to get in contact with our support team?We will be waiting for your response.NC