topic Re: Help, I tried using the Itel software to clone my old drive to my new intel ssd drive... in Solid State Drives (NAND) https://community.solidigm.com/t5/solid-state-drives-nand/help-i-tried-using-the-itel-software-to-clone-my-old-drive-to-my/m-p/18779#M7334 <P>Hapynhim,</P>We are following up this thread and we would like to know if you still require assistance about the situation.We will be waiting for your response.NC Tue, 31 May 2016 13:48:57 GMT idata 2016-05-31T13:48:57Z Help, I tried using the Itel software to clone my old drive to my new intel ssd drive... https://community.solidigm.com/t5/solid-state-drives-nand/help-i-tried-using-the-itel-software-to-clone-my-old-drive-to-my/m-p/18777#M7332 <P>It started the process, then said it had to reboot.. rebooted once then went completely off! Now, Neither drive works! It will show the drive and pass test in the bios but will not show when booting. I made backup disk for my old drive before I started and a Windows restore disk.. Nothing works. Please tell me this didn't fry my computer! Any help out there??</P><P></P><P>Thanks,</P><P>Pam</P> Sun, 22 May 2016 11:00:36 GMT https://community.solidigm.com/t5/solid-state-drives-nand/help-i-tried-using-the-itel-software-to-clone-my-old-drive-to-my/m-p/18777#M7332 PBarn4 2016-05-22T11:00:36Z Re: Help, I tried using the Itel software to clone my old drive to my new intel ssd drive... https://community.solidigm.com/t5/solid-state-drives-nand/help-i-tried-using-the-itel-software-to-clone-my-old-drive-to-my/m-p/18778#M7333 <P>Hapynhim,</P>According to the situation you have, it seems it could be a problem with the BIOS not setup correctly.<P>Can we have your computer's specs? (Model, brand, OS, etc.)</P>What's the SSD model you have?We recommend to verify the BIOS section where you can select the boot priority, this way you may select the correct drive to boot from.We will be waiting for your response. Mon, 23 May 2016 14:32:50 GMT https://community.solidigm.com/t5/solid-state-drives-nand/help-i-tried-using-the-itel-software-to-clone-my-old-drive-to-my/m-p/18778#M7333 idata 2016-05-23T14:32:50Z Re: Help, I tried using the Itel software to clone my old drive to my new intel ssd drive... https://community.solidigm.com/t5/solid-state-drives-nand/help-i-tried-using-the-itel-software-to-clone-my-old-drive-to-my/m-p/18779#M7334 <P>Hapynhim,</P>We are following up this thread and we would like to know if you still require assistance about the situation.We will be waiting for your response.NC Tue, 31 May 2016 13:48:57 GMT https://community.solidigm.com/t5/solid-state-drives-nand/help-i-tried-using-the-itel-software-to-clone-my-old-drive-to-my/m-p/18779#M7334 idata 2016-05-31T13:48:57Z