topic S3500 Warning: The number of SCT saves remaining has reached 0 in Solid State Drives (NAND)

S3500 Warning: The number of SCT saves remaining has reached 0

PPaul15 — Mon, 25 Apr 2016 19:15:19 GMT

Hi, I have an issue here with an S3500 120GB.

I cannot change MaximumLBA or any settings, I am receiving this error:

C:\isdct>isdct.exe set -intelssd 0 PhySpeed=1.5

Warning: The number of SCT saves remaining has reached 0. Settings will NOT persist over power-cycle!

And indeed, settings are lost on power cycle.

Also, trying to update firmware I get:

Firmware: D201FJ14

FirmwareUpdateAvailable: Please contact your Intel representative about firmware update for this drive.

ModelNumber: INTEL SSDSC2BB120G4C

Unfortunately I don't have an Intel representative as this drive was bought on ebay on a great deal.

Could you please advise what I can do to change SCTs on this drive ?

Thank you

Re: S3500 Warning: The number of SCT saves remaining has reached 0

idata — Tue, 26 Apr 2016 12:11:36 GMT

PRoland,

Did you perform a power cycle on the drive and the system?

If not, you may try the following steps:

1- Power cycle the sytem - Power off the computer, disconnect power cable and battery (If you have a laptop) and once everything is disconnected, press the power button and hold it down for 30 seconds.

2- When the computer is on, please unplug the SATA and power cable of the SSD and then plug it back in.

Please let us know if that worked, in case it did not, could you please provide a picture of your SSD's label?

Re: S3500 Warning: The number of SCT saves remaining has reached 0

PPaul15 — Tue, 26 Apr 2016 12:21:23 GMT

Hi, I tried everything.

The latest 3.0 version of isdc is not reporting these errors but all settings via it are getting lost either at system power cycle or ssd itself power cycle.Attached picture of the SSD itself, and below some smart values. Looks it's FSC branded...=== START OF INFORMATION SECTION === Device Model: INTEL SSDSC2BB120G4C Serial Number: BTWL50340312120LGN LU WWN Device Id: 5 5cd2e4 04b76ac89 Firmware Version: D201FJ14 User Capacity: 80,000,000,512 bytes [80.0 GB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: Solid State Device Form Factor: 2.5 inches Device is: Not in smartctl database [for details use: -P showall] ATA Version is: ACS-2 T13/2015-D revision 3 SATA Version is: SATA 2.6, 6.0 Gb/s (current: 3.0 Gb/s) Local Time is: Tue Apr 26 13:20:11 2016 IST SMART support is: Available - device has SMART capability. SMART support is: Enabled MART Attributes Data Structure revision number: 1 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 5 Reallocated_Sector_Ct 0x0032 100 100 000 Old_age Always - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 1292 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 91 170 Unknown_Attribute 0x0033 100 100 010 Pre-fail Always - 0 171 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0 172 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0 174 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 66 175 Program_Fail_Count_Chip 0x0033 100 100 010 Pre-fail Always - 25769804418 183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 39 184 End-to-End_Error 0x0033 100 100 090 Pre-fail Always - 0 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0 190 Airflow_Temperature_Cel 0x0032 080 067 000 Old_age Always - 20 (Min/Max 7/33) 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 66 194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 27 197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0 199 UDMA_CRC_Error_Count 0x003e 100 100 000 Old_age Always - 0 225 Unknown_SSD_Attribute 0x0032 100 100 000 Old_age Always - 8318 226 Unknown_SSD_Attribute 0x0032 100 100 000 Old_age Always - 65535 227 Unknown_SSD_Attribute 0x0032 100 100 000 Old_age Always - 65535 228 Power-off_Retract_Count 0x0032 100 100 000 Old_age Always - 65535 232 Available_Reservd_Space 0x0033 100 100 010 Pre-fail Always - 0 233 Media_Wearout_Indicator 0x0032 100 100 000 Old_age Always - 0 234 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0 241 Total_LBAs_Written 0x0032 100 100 000 Old_age Always - 8318 242 Total_LBAs_Read 0x0032 100 100 000 Old_age Always - 4098

Re: S3500 Warning: The number of SCT saves remaining has reached 0

idata — Tue, 26 Apr 2016 13:47:21 GMT

PRoland,

Could you please provide your computer specs? As we can see from the picture this seems to be an SSD that came installed in a Fujitsu* computer, this means they may have the firmware update for this drive and the proper tools as it is not a retail version.

Re: S3500 Warning: The number of SCT saves remaining has reached 0

PPaul15 — Tue, 26 Apr 2016 13:52:29 GMT

In this case it's an R210 Dell server but I installed it on a workstation as well than on a Lenovo T440P Laptop

ICH, AHCI

Same result on all machines.

Re: S3500 Warning: The number of SCT saves remaining has reached 0

idata — Fri, 29 Apr 2016 20:59:51 GMT

PRoland,

Checking all this information, the firmware of your SSD currently is: D201FJ14, the latest firmware version from Intel is: D2012370.

For the SSD you have, it suggests it is Fujitsu's* as you can verify on the firmware version ...FJ14, this means the disc is "locked" by Fujitsu* and they are the ones providing an updated version, as for us, you won't be able to use our tools or software to change anything on the disc.

Let us know if you require anymore assistance.

Re: S3500 Warning: The number of SCT saves remaining has reached 0

PPaul15 — Fri, 29 Apr 2016 21:03:22 GMT

I can cross flash it. Is there a way I can retrieve the D2012370 fw file?