topic Re: IRST can detect hard disk but device manager cannot? in Solid State Drives (NAND)

IRST can detect hard disk but device manager cannot?

JPerh — Tue, 29 Dec 2015 01:56:35 GMT

So because I had to completely reformat my laptop due to a malware that wouldn't stop installing all kinds of software into my laptop, I had to rebuild my laptop driver set again.

Just a question, when I restarted my laptop while it was infected by the malware, while it booted up, it was saying there was no operating system anymore for the hard disk. So I went and created a RAID0 (stripes) disk that had a size of approx. 120 gb. I was able to reinstall most of my old drivers into this RAID however I want to know how I can access my larger 700gb hard disk. I'll add in screen shots because I cannot explain it well.

From these two, it is clear that the disk I am using is only limited to the RAID I created, not my entire 700gb volume.

But from IRST, both my hard disk and SSD are detected but are not part of the SATA_Array_0000. Everytime I try to increase the size of the RAID (volume 1), it just keeps saying "An unknown error has occurred while an operation was in progress". I might try finding a way to include the hard disk and SDD into the SATA_Array group as I wait for your instructions.

Re: IRST can detect hard disk but device manager cannot?

ASouz7 — Tue, 29 Dec 2015 17:06:17 GMT

Jazz_Perh,

Can you privide the model of the hard drives you have?

From the pictures provided, we can see you are trying to create a RAID 0 with drives of different sizes. The ideal setup would be to use same size drives preferably of the same brand.

Re: IRST can detect hard disk but device manager cannot?

JPerh — Tue, 29 Dec 2015 17:16:31 GMT

For the hard disk

For the SSD

Is there anyway to just remove the RAID and use the hard drives directly? Or would I have to make a new RAID from just the hard disk alone?

Re: IRST can detect hard disk but device manager cannot?

ASouz7 — Tue, 29 Dec 2015 18:00:57 GMT

Jazz_Perh,

Unfortunately, none of these drives are Intel's. For further questions, doubts and proper support, please contact the respective manufacturers.

However, if you need support for Intel® Rapid Storage Technology, we recommend that you post on this forum:

Re: IRST can detect hard disk but device manager cannot?

JPerh — Wed, 30 Dec 2015 08:56:26 GMT

Thanks, all I had to do was delete the RAID and reformat the hard drive normally.

Re: IRST can detect hard disk but device manager cannot?

ASouz7 — Wed, 30 Dec 2015 16:05:06 GMT

Jazz_Perh,

We are glad the issue has been resolved.