Intel SSD 520 180 GB dead - can be changed under RMA without proof of purchase?

NAdri — Sun, 01 Nov 2015 06:44:55 GMT

I am a big fan of Intel SSD for the last 5 years and no one failed.

Unfortunately, that day come for an Intel 520 series 180 GB which is not seen anymore when is connected to a SATA port, nor external USB adaptor.

Can you advice me if can be replaced by Intel and the link/procedure to follow for that? Unfortunately I have only the drive itself and no proof of purchase and other documents.

Many thanks in advance for this forum support.

Re: Intel SSD 520 180 GB dead - can be changed under RMA without proof of purchase?

jbenavides — Tue, 03 Nov 2015 00:05:57 GMT

Hello IntelSSDFan,

If the warranty period has not expired and you are the original purchaser of the drive, then the SSD should still be covered by the http://www.intel.com/support/ssdc/hpssd/sb/CS-029645.htm Intel® High Performance Solid-State Drive — Limited Warranties. As mentioned in the Warranty document, Proof of Purchase may be required.

Please check the following website, here you will find the methods available to engage Intel® SSD technical support in your region: http://www.intel.com/p/en_US/support/contactsupport Contact Support

The support agent will be able to confirm warranty coverage and the information required for a warranty replacement.

topic Intel SSD 520 180 GB dead - can be changed under RMA without proof of purchase? in Solid State Drives (NAND)

Intel SSD 520 180 GB dead - can be changed under RMA without proof of purchase?

Re: Intel SSD 520 180 GB dead - can be changed under RMA without proof of purchase?