320 Series SSD, Lost Access

NeedSSDHelp — Mon, 24 May 2021 13:15:49 GMT

Lost access to 160Gb 320 series SSD. Writing files to the E drive, went to blue screen. On restart, the drive did not appear in Windows Explorer. Drive management shows in the screenshot below.

How can I attempt to regain access?

Re:320 Series SSD, Lost Access

JosafathB_Intel — Mon, 24 May 2021 23:08:20 GMT

Hello, NeedSSDHelp.

Thank you for contacting Intel® Memory & Storage Support.

As we understand, you need assistance with your Intel® SSD 320 Series. If we infer correctly, we will appreciate it if you can review the following information:

Due to this product being discontinued, Intel® Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products (https://www.intel.com/content/www/us/en/support/discontinued-products.html) website helpful to address your request.

There are some self-service options like the following article:

- How to Update Firmware on Intel® SSDs with the Intel® Firmware Update Tool (https://www.intel.com/content/www/us/en/support/articles/000021095/memory-and-storage.html)

- Firmware Versions for Intel® Solid State Drives and Intel® Optane™ Memory (https://www.intel.com/content/www/us/en/support/articles/000017245/memory-and-storage.html)

We will not close this thread, and you can still post and share your findings with the community. If you need assistance related to another Intel® product, please do not hesitate to contact us back by opening a new thread, and please submit a new question. We will no longer monitor this thread.

Thank you for your patience and understanding.

Best regards,

Josh B.

Intel® Customer Support Technician.

topic Re:320 Series SSD, Lost Access in Solid State Drives (NAND)

320 Series SSD, Lost Access

Re:320 Series SSD, Lost Access