topic Re: Intel 660 m2 Won't boot in Solid State Drives (NAND)

Intel 660 m2 Won't boot

Mr_Stead — Mon, 21 Dec 2020 13:44:50 GMT

Hi,

I have been trying for countless hours to get my m2 to boot with no luck.
I can get it to show in the bios i can go through the USB install fine but it will not boot after the install.

My system:
ROG B550-E Gaming - Running latest BIOS
Ryzen 9 3900xt
Radeon RX 5700 XT
Corsair Vengeance 32 GB RAM
m.2 Intel 660p series. (drivers upto date)
WD 1TB HDD - i have removed this for the install etc.

Anyone have any ideas?

Re: Intel 660 m2 Won't boot

JosafathB_Intel — Tue, 22 Dec 2020 00:44:49 GMT

Hello Mr_Stead,

Thank you for contacting Intel® Memory and Storage support.

As we understand, you need assistance with your Intel® SSD 660p Series. If we inferred correctly, please review the following information:

1-The System Requirements to Use the Intel® SSD 660p Series as a Boot Drive article:

https://www.intel.com/content/www/us/en/support/articles/000054896/memory-and-storage/client-ssds.html

2- Which NVMe* Driver Should I Use for My Intel® SSD? Article:

https://www.intel.com/content/www/us/en/support/articles/000055111/memory-and-storage.html

3- The Intel® Solid State Drives with PCIe* NVMe* Boot Installation Guide article:

https://www.intel.com/content/www/us/en/support/articles/000027198/memory-and-storage.html

In case you experience issues with your SSD and the OS installation after following and reviewing the previous guides. We advise you to contact your original equipment manufacturer (OEM) ASUS* to check the BIOS configuration and compatibility of this SSD with the system.

We will follow up with you again next Wednesday, the 23rd of December 2020, if we do not receive an answer from you. Please let me know if you would like to schedule a different date for the follow-up.

Best regards,

Josh B.

Intel® Customer Support Technician

Re: Intel 660 m2 Won't boot

Ailsa_68 — Tue, 22 Dec 2020 02:04:10 GMT

Any error message did you get? If so please show more details.

Re: Intel 660 m2 Won't boot

JosafathB_Intel — Thu, 24 Dec 2020 00:31:24 GMT

Hello Mr_Stead,

Greetings from; Intel® Memory and Storage support.

We were reviewing your community thread, which is related to the Intel® SSD 660p Series. We would like to know if you were able to check our previous post.

We will follow up with you again next Monday, the 28th of December 2020, if we do not receive an answer from you. Please let me know if you would like to schedule a different date for the follow-up.

We will be looking forward to your reply in case you need further assistance.

Best regards,

Josh B.

Intel® Customer Support Technician

Re: Intel 660 m2 Won't boot

JosafathB_Intel — Tue, 29 Dec 2020 01:13:09 GMT

Hello Mr_Stead,

Greetings from; Intel® Memory and Storage support.

We were reviewing your community thread, which is related to the Intel® SSD 660p Series.

Since we have not heard from you in a while, we are going to close this community thread.

If you need further assistance related to an Intel® product, please do not hesitate to contact us back by opening a new thread.

Best regards,

Josh

Intel Customer Support