topic Re: Warranty Center has been down for days ? in Solid State Drives (NAND)

Warranty Center has been down for days ?

KYuen1 — Thu, 06 Aug 2015 10:53:38 GMT

Hi,

I bought a couple of SSDs a few days ago, and like to confirm the warranty periods.

Checking failed. More than 20 attempts.

http://www.intel.com/p/en_US/support/warranty http://www.intel.com/p/en_US/support/warranty

"Here are the results from your query

Our system is temporarily unable to process your request. Please try again later."

Is it a problem in the Intel Warranty Center or is that I've done something wrong ?

Re: Warranty Center has been down for days ?

jbenavides — Thu, 06 Aug 2015 16:22:54 GMT

Hello ykc,

Thank you for the feedback. This has been notified to the proper resources and we expect for this to be resolved soon.

Re: Warranty Center has been down for days ?

KYuen1 — Fri, 07 Aug 2015 01:46:43 GMT

Hi Jonathan,

Thank you very much for your prompt response. As of now, the problem persists. Do you have an idea when the SSD warranty check function could be fixed ?

Re: Warranty Center has been down for days ?

jbenavides — Fri, 07 Aug 2015 22:51:47 GMT

We don't have an ETA for this to be resolved.

If you you are not able to confirm the warranty coverage of your drives in the Warranty Center, please http://www.intel.com/p/en_US/support/contactsupport Contact Support and we will be glad to check the warranty status for you.