https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7983#M496 <P>Hi <B> m2140</B> , </P>Thanks for the logs provided. Based on that, it seems that the SSD is ok. Could you please provide a screenshot of disk management. Also, please go to My PC, right-click the Intel® SSD DC S3500 Series and go to properties. Under properties go to the General tab and provide a screenshot of it. We look forward to hearing back from you.Regards,Junior M. Thu, 25 Jan 2018 17:53:40 GMT idata 2018-01-25T17:53:40Z https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7980#M493 <P>Диском почти не пользовался.</P><P>Форматнул, удалил разделы, обновил прошивку, всё равно 40 Гб вместо 80 ти</P><P></P><P>В биосе определяется как ssdsc2bb080g4 40 Gb</P> Wed, 24 Jan 2018 15:05:06 GMT https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7980#M493 ЕСоко 2018-01-24T15:05:06Z https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7981#M494 <P>Hi <B> m2140</B> , </P>As per our translator tool, we understand your situation regarding the Intel® SSD DC S3500 Series that is shown as a 40GB drive. Please follow the next steps in order to get the SMART details of the drive: 1- Go to <A href="https://downloadcenter.intel.com/download/27330/Intel-Solid-State-Drive-Toolbox" rel="nofollow noopener noreferrer">https://downloadcenter.intel.com/download/27330/Intel-Solid-State-Drive-Toolbox</A> and download the Intel(R) Toolbox.2- Once the toolbox is installed, open it and select the faulty SSD.3- Click on "Export". This will generate a .csv file.4- Attach the file to your response when replying.If you are not able to run the tool, please let us know the OS you are running on the system. Regards,Junior M. Wed, 24 Jan 2018 21:34:54 GMT https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7981#M494 idata 2018-01-24T21:34:54Z https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7982#M495 <P>Yes, you understand right.</P><P></P><P>I tryed it on 3 motheboards, in achi and IDE mode, made Disk format, delete, firmware upgrade, secure erase but all is the same.</P><P>May be it is hpa?</P> Thu, 25 Jan 2018 11:44:58 GMT https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7982#M495 ЕСоко 2018-01-25T11:44:58Z https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7983#M496 <P>Hi <B> m2140</B> , </P>Thanks for the logs provided. Based on that, it seems that the SSD is ok. Could you please provide a screenshot of disk management. Also, please go to My PC, right-click the Intel® SSD DC S3500 Series and go to properties. Under properties go to the General tab and provide a screenshot of it. We look forward to hearing back from you.Regards,Junior M. Thu, 25 Jan 2018 17:53:40 GMT https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7983#M496 idata 2018-01-25T17:53:40Z https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7984#M497 <P>That is it.</P><P>Thanks</P> Thu, 25 Jan 2018 19:02:27 GMT https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7984#M497 ЕСоко 2018-01-25T19:02:27Z https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7985#M498 <P>Hi <B> m2140,</B></P>Thanks for the screenshots provided. We recommend your <A href="https://www.intel.com/content/www/us/en/support/contact-support.html" rel="nofollow noopener noreferrer">https://www.intel.com/content/www/us/en/support/contact-support.html</A> local support team in order to get further assistance with your situation. Regards, Junior M. Thu, 25 Jan 2018 22:43:44 GMT https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7985#M498 idata 2018-01-25T22:43:44Z https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7986#M499 <P>Hi <B> m2140,</B></P>We haven't heard back from you in a while. We would like to know if you were able to contact the local support team. If so, please let us know the outcome of the situation. Regards,Junior M. Thu, 01 Feb 2018 19:17:17 GMT https://community.solidigm.com/t5/solid-state-drives-nand/ssd-intel-dc-s3500-80gb-ssdsc2bb080g4-%D0%BE%D0%BF%D1%80%D0%B5%D0%B4%D0%B5%D0%BB%D1%8F%D0%B5%D1%82%D1%81%D1%8F-%D0%BA%D0%B0%D0%BA-40-%D0%B3%D0%B1/m-p/7986#M499 idata 2018-02-01T19:17:17Z