topic Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue attribute(BEh) in SMART in Solid State Drives (NAND)

Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue attribute(BEh) in SMART

Nuck-TH — Sat, 25 Jul 2020 05:01:00 GMT

Just as subject says.
Firmware LLGi.
Attribute doesn't appear in any tools i tried (Intel SSD toolbox, AIDA64, CrystalDiskInfo).

I know that last retail firmware is LLKi, is there any way to update to it?

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

LeonWaksman — Sat, 25 Jul 2020 07:21:27 GMT

Hi @Nuck-TH

Did you tried the Intel® Memory and Storage Tool (Intel® MAS)?

Leon

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

Nuck-TH — Sat, 25 Jul 2020 08:56:06 GMT

GUI of this tool crashes with unhandled exception (Windows 7 x86_64, .NET 4 and VC Runtime 2019 both x86 and x64 installed).
Using CLI version shows:
FirmwareUpdateAvailable : No known update for SSD. If an update is expected, ple
ase contact your SSD Vendor representative about firmware update for this drive.

And querying for SMART attribute BE shows no results, nor it is present in all attributes list.
-hdatemperature shows No Results as well.

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

LeonWaksman — Sat, 25 Jul 2020 10:04:55 GMT

Hi @Nuck-TH

1. The Intel MAS Tool doesn't support Windows 7. I wasn't aware that you run still Windows 7.

2. In this case you may use Intel® SSD Firmware Update Tool for firmware update. Before using this tool, please read Getting Started notes on the download page. In addition please read the User Guide.

Leon

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

Nuck-TH — Sat, 25 Jul 2020 10:33:55 GMT

FUT doesn't list 525 series as supported, nor other tools do. But this doesn't answer anything.

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

LeonWaksman — Sat, 25 Jul 2020 12:32:42 GMT

525 Series not supported?

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

Nuck-TH — Sat, 25 Jul 2020 14:38:45 GMT

Message anbout no update exactly same as in MST CLI.
This lists on downloads are unreliable. Manual and release notes don't mention support for 525 series.

Question about lack of temperature attribute still persists btw.

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

n_scott_pearson — Sat, 25 Jul 2020 19:48:04 GMT

According to the datasheet for the Intel 525 Series of mSATA SSDs (found here: https://www.intel.me/content/dam/www/public/us/en/documents/product-specifications/ssd-525-specification.pdf), the Drive PCB Temperature (0xBE) S.M.A.R.T. attribute *is* supported.

I also have one of these mSATA SSDs (though slightly different part number, SSDMCEAC180B3) and, as you can see in the attached AIDA64 capture, it *does* display the drive's temperature.

...S

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

AlHill — Sat, 25 Jul 2020 21:09:27 GMT

On my 525, both HWiNFO and Speccy, report the same temperature:

Doc

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

Nuck-TH — Sun, 26 Jul 2020 03:13:53 GMT

People, "works for me" isn't helpful answer at all.
You know, i can google too and see that it works for others, so i wouldn't create ask topic if i was fine with that.

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

BrusC_Intel — Mon, 27 Jul 2020 18:56:28 GMT

Hello, @Nuck-TH

Good day,

Thank you for contacting the Intel Community Support and thank you to the community for always offering assistance.

Based on the firmware, model and serial number, I noticed this is an OEM SSD, these drives usually have little adjustments or changes performed at firmware level by the system manufacturer; it would be weird that one of them involves the temperature not being displayed, but is a possibility, and I'm also not sure if you can test it in a different system.

The only possible recommendation I have in this scenario is to check the downloads page of the system where the drive came pre-installed for a firmware update for this specific part; it is not uncommon for system manufacturers to provide their own firmware updates for specific components they implement in their systems. You may also contact the system manufacturer directly for more information.

Best regards,

Bruce C.

Intel Customer Support Technician

A Contingent Worker at Intel

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

JosafathB_Intel — Thu, 30 Jul 2020 23:45:48 GMT

Hello, Nuck-TH.

We were reviewing your community thread, which is related to your Intel® SSD 525 Series, and we would like to know if you were able to review our previous post and if you needed further assistance.

Have a nice day.

Best regards.

Josh B.

Intel® Customer Support Technician

A Contingent Worker at Intel®

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

Nuck-TH — Sat, 01 Aug 2020 00:33:46 GMT

Lenovo(which is OEM of my SSD) support site haven't any firmware updates or information about it.

Re: Intel SSD 525 180GB [SSDMCEAC180A3L] doesn't have temperatue parameter(BEh) in SMART

JosafathB_Intel — Mon, 03 Aug 2020 20:33:30 GMT

Hello, Nuck-TH.

Thank you for your reply.

Please take into consideration, that the OEM SSDs usually have a custom firmware and different adjustments, or changes performed at the firmware level, by the system manufacturer, to include or to limit certain features.

We advise you to contact your system manufacturer, in your case Lenovo*, to get further information regarding fixes or support for your SSD. We will proceed to close this inquiry now.

If you need further assistance regarding any other Intel® product, please post a new question.

Best regards,

Josh B.

Intel® Customer Support Technician

A Contingent Worker at Intel®