https://community.solidigm.com/t5/solid-state-drives-nand/my-ssd-only-show-quot-0gb-quot/m-p/14316#M4592 <P>Capacity: 0.00GB</P><P>Firmware Version: 4IDVHPG0</P><P>Serial Number: PHDX722300XXXXXXXX</P><P>This is new intel SSD DC S3520 960GB</P><P>My mb (Asus AM4 TUF X570) only catch it as 0GB...... <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> what can i do?</P><P>I do renew a new one. Also have another SSD on my mb, it work well.</P><P>I cross checked.</P> Sun, 08 Mar 2020 15:40:41 GMT CChan248 2020-03-08T15:40:41Z https://community.solidigm.com/t5/solid-state-drives-nand/my-ssd-only-show-quot-0gb-quot/m-p/14316#M4592 <P>Capacity: 0.00GB</P><P>Firmware Version: 4IDVHPG0</P><P>Serial Number: PHDX722300XXXXXXXX</P><P>This is new intel SSD DC S3520 960GB</P><P>My mb (Asus AM4 TUF X570) only catch it as 0GB...... <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> what can i do?</P><P>I do renew a new one. Also have another SSD on my mb, it work well.</P><P>I cross checked.</P> Sun, 08 Mar 2020 15:40:41 GMT https://community.solidigm.com/t5/solid-state-drives-nand/my-ssd-only-show-quot-0gb-quot/m-p/14316#M4592 CChan248 2020-03-08T15:40:41Z https://community.solidigm.com/t5/solid-state-drives-nand/my-ssd-only-show-quot-0gb-quot/m-p/14317#M4593 <OL><LI>Please download and install <A href="https://downloadcenter.intel.com/download/29205/Intel-Solid-State-Drive-Toolbox?product=80096" target="_self" alt="https://downloadcenter.intel.com/download/29205/Intel-Solid-State-Drive-Toolbox?product=80096" rel="nofollow noopener noreferrer">Intel SSD Toolbox</A>. Using this application you may check SSD status.</LI><LI>Is it new installed SSD? Was it initialized and formatted in Windows?</LI><LI>Is this SSD recognized in BIOS?</LI><LI>Please attach an image of Disk Management.</LI></OL><P>Leon</P> Sun, 08 Mar 2020 17:56:26 GMT https://community.solidigm.com/t5/solid-state-drives-nand/my-ssd-only-show-quot-0gb-quot/m-p/14317#M4593 LeonWaksman 2020-03-08T17:56:26Z