topic Re: 3600P firmware update with Data Center Tool in Solid State Drives (NAND)

3600P firmware update with Data Center Tool

JNeum1 — Tue, 02 Jan 2018 13:38:27 GMT

Hi,

I'm having issues with the update of my firmware and the Data Center cmd Tool. Does anyone know the right command? I did find something with the community search, but it didn't work

Please see the attached screenshot for details (wrong identifier error)

Thanks

Re: 3600P firmware update with Data Center Tool

idata — Tue, 02 Jan 2018 18:36:33 GMT

Hi x35sp,

Thanks for contacting our support community. We understand your situation regarding the Firmware update issue with the Intel® SSD DC P3600 Series.We would like to inform you that you are typing almost all the command correct except for the last part. You don't need to add parenthesis to the ISN or the index, you need to run the command like this: >isdct.exe load -intelssd 0 or you can run >isdct.exe load -f -intelssd 0 The information is located in the Intel® SSD Data Center Tool https://downloadcenter.intel.com/download/27248/Intel-SSD-Data-Center-Tool?product=87278 user guide that is in the download file of the tool. Section 2.2.1.6.1 or 2.2.1.7.Make sure you have the latest version of the Intel® SSD Data Center Tool that is https://downloadcenter.intel.com/download/27248/Intel-SSD-Data-Center-Tool?product=87278 3.0.9. Please let us know the outcome of your situation. Regards, Junior M.

Re: 3600P firmware update with Data Center Tool

idata — Tue, 09 Jan 2018 17:10:16 GMT

Hi x35sp,

We would like to know if you read our previous post. If you have any other questions, we'll be waiting for your response.Regards, Junior M