https://community.solidigm.com/t5/solid-state-drives-nand/new-760p-died-any-others/m-p/13078#M3864 <P>I installed a new 760p 256GB SSD into an Intel NUC8i5BEH. There was one boot device error during Win10 install, but no more after reboot, so I did not think much of it. </P><P>Next day I installed Intel SSD Toolbox, and I noticed SSD Optimiser is grayed out for the 760p, seems unusual but maybe it was because it's new SSD. SMART info was all good. </P><P>Next day I got boot device error again, and this time reboot did not help. So I installed a SATA SSD with Win10 freshly installed, and now the 760p is showing as SM2262 1GB, with SMART disabled. </P><P>I've already opened a service ticket, but I'm wondering if this is a common way for SSDs to fail. My first SSDs were x25-Ms, so I've been using them for a while, but this is my first SSD to fail, it just seems so unsual.</P> Sat, 07 Sep 2019 15:19:38 GMT OYang3 2019-09-07T15:19:38Z https://community.solidigm.com/t5/solid-state-drives-nand/new-760p-died-any-others/m-p/13078#M3864 <P>I installed a new 760p 256GB SSD into an Intel NUC8i5BEH. There was one boot device error during Win10 install, but no more after reboot, so I did not think much of it. </P><P>Next day I installed Intel SSD Toolbox, and I noticed SSD Optimiser is grayed out for the 760p, seems unusual but maybe it was because it's new SSD. SMART info was all good. </P><P>Next day I got boot device error again, and this time reboot did not help. So I installed a SATA SSD with Win10 freshly installed, and now the 760p is showing as SM2262 1GB, with SMART disabled. </P><P>I've already opened a service ticket, but I'm wondering if this is a common way for SSDs to fail. My first SSDs were x25-Ms, so I've been using them for a while, but this is my first SSD to fail, it just seems so unsual.</P> Sat, 07 Sep 2019 15:19:38 GMT https://community.solidigm.com/t5/solid-state-drives-nand/new-760p-died-any-others/m-p/13078#M3864 OYang3 2019-09-07T15:19:38Z https://community.solidigm.com/t5/solid-state-drives-nand/new-760p-died-any-others/m-p/13079#M3865 <P>Hello OYang3, </P><P>I can see you opened another ticket, and there is a replacement process already started. Please continue the support under that ticket. </P><P>Notice this thread will be closed because of what was mentioned above. </P> Tue, 10 Sep 2019 00:19:29 GMT https://community.solidigm.com/t5/solid-state-drives-nand/new-760p-died-any-others/m-p/13079#M3865 Esteban_C_Intel 2019-09-10T00:19:29Z