topic Re: Error 26 in SSD Toolbox? in Solid State Drives (NAND) https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13005#M3808 <P>Hello richardm1,</P><P></P><P>Have you tried to update the Intel® Solid-State Drive Toolbox to the latest version? Here you can find the link to it: <A href="https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox" rel="nofollow noopener noreferrer">https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox</A> Intel® Download Center</P><P>-What type of PC are you using? (laptop or desktop)</P><P>-What is your OS?</P><P>- How is the SSD connected this PC?</P><P>-Has this error occurred before?</P> Mon, 27 Apr 2015 14:59:59 GMT ASouz7 2015-04-27T14:59:59Z Error 26 in SSD Toolbox? https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13004#M3807 <P>The SSD Optimizer encountered an error (26) when trying to optimize. What is error 26?</P> Sun, 26 Apr 2015 19:59:24 GMT https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13004#M3807 idata 2015-04-26T19:59:24Z Re: Error 26 in SSD Toolbox? https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13005#M3808 <P>Hello richardm1,</P><P></P><P>Have you tried to update the Intel® Solid-State Drive Toolbox to the latest version? Here you can find the link to it: <A href="https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox" rel="nofollow noopener noreferrer">https://downloadcenter.intel.com/download/18455/Intel-Solid-State-Drive-Toolbox</A> Intel® Download Center</P><P>-What type of PC are you using? (laptop or desktop)</P><P>-What is your OS?</P><P>- How is the SSD connected this PC?</P><P>-Has this error occurred before?</P> Mon, 27 Apr 2015 14:59:59 GMT https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13005#M3808 ASouz7 2015-04-27T14:59:59Z Re: Error 26 in SSD Toolbox? https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13006#M3809 <P>Hello,</P><P></P><UL><LI>It is a laptop on Windows 7 x64</LI><LI>The SSD is internal (SATA). It was just recently installed; this is the first time I have attempted to run SSD toolbox on this machine. It has never worked, even after a reboot.</LI><LI>The SSD used to be in a desktop machine and SSD toolbox ran OK on that system.</LI></UL> Mon, 27 Apr 2015 19:01:30 GMT https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13006#M3809 idata 2015-04-27T19:01:30Z Re: Error 26 in SSD Toolbox? https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13007#M3810 <P>Hello richardm1,</P><P></P><P>Can you please provide the following?</P><P>1 - System make and model</P><P>2 - Firmware version of the SSD</P><P>3 - Details export from the Intel® Solid-State Drive Toolbox</P><P>4 - Copy of <A>C:\intel\logs\intelSSDTDK.log</A></P> Tue, 28 Apr 2015 13:37:06 GMT https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13007#M3810 ASouz7 2015-04-28T13:37:06Z Re: Error 26 in SSD Toolbox? https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13008#M3811 <UL><LI>HP Elitebook 6930p</LI><LI>SSD Toolbox 3.2.3</LI><LI>Firmware 335u</LI><LI>The error in the log is [14:04:46:12] ERROR : .\Optimizer.cpp(225): Optimizer::Execute: Failed to set backup privilege</LI><LI>I am running the SSD toolbox as Administrator (right click, Run as Administrator).</LI></UL> Fri, 01 May 2015 21:13:58 GMT https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13008#M3811 idata 2015-05-01T21:13:58Z Re: Error 26 in SSD Toolbox? https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13009#M3812 <P>Hi again,</P><P></P><P>My problem is solved. There was Group Policy in the domain that was modifying my system's user rights assignment (specifically the setting regarding backup privileges). I removed my machine from the domain and now the SSD Toolbox runs perfectly.</P> Fri, 01 May 2015 21:48:54 GMT https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13009#M3812 idata 2015-05-01T21:48:54Z Re: Error 26 in SSD Toolbox? https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13010#M3813 <P>richardm1,</P><P></P><P>We are glad to know it has been resolved. let us know if you need any more assistance.</P> Tue, 05 May 2015 14:29:58 GMT https://community.solidigm.com/t5/solid-state-drives-nand/error-26-in-ssd-toolbox/m-p/13010#M3813 ASouz7 2015-05-05T14:29:58Z