macOS Mojave with 2TB Intel 660p kernel panics waking from sleep

CPalm10 — Mon, 10 Jun 2019 17:24:45 GMT

Every time my Mac (Mojave 10.14.5) comes out of sleep I'm getting a kernel panic in IONVMeController.cpp:5334. The SSD is model SSDPEKNW020T8, formatted APFS (encrypted).

Is this a known issue?

Anonymous UUID:       3B5B6E57-B273-D021-163F-9707262B48A9
 
Mon Jun 10 11:50:26 2019
 
*** Panic Report ***
panic(cpu 6 caller 0xffffff7f98b3fc0c): nvme: "Fatal error occurred. CSTS=0xffffffff US[1]=0x0 US[0]=0x5 VID/DID=0xffffffff
. FW Revision=002C\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-387.260.15/IONVMeController.cpp:5334
Backtrace (CPU 6), Frame : Return Address
0xffffff81f4dfba70 : 0xffffff80151aea2d 
0xffffff81f4dfbac0 : 0xffffff80152e9e95 
0xffffff81f4dfbb00 : 0xffffff80152db70a 
0xffffff81f4dfbb70 : 0xffffff801515bb40 
0xffffff81f4dfbb90 : 0xffffff80151ae447 
0xffffff81f4dfbcb0 : 0xffffff80151ae293 
0xffffff81f4dfbd20 : 0xffffff7f98b3fc0c 
0xffffff81f4dfbe80 : 0xffffff7f98b3fad6 
0xffffff81f4dfbec0 : 0xffffff80151ed9b5 
0xffffff81f4dfbf40 : 0xffffff80151ed555 
0xffffff81f4dfbfa0 : 0xffffff801515b0ce 
      Kernel Extensions in backtrace:
         com.apple.iokit.IONVMeFamily(2.1)[FAFF8EA6-B8EF-314D-886A-DEAB39FF3EA9]@0xffffff7f98b32000->0xffffff7f98b71fff
            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[A367CF6B-B3EA-36FE-86E6-03B771CA8A69]@0xffffff7f96165000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[CC6A465F-5A24-304D-B9DF-8C27819CC214]@0xffffff7f95a95000
            dependency: com.apple.driver.AppleEFINVRAM(2.1)[C3C74D36-E06B-3753-A373-5BC9D486DD9C]@0xffffff7f962a6000
            dependency: com.apple.iokit.IOStorageFamily(2.1)[D43332F2-2D40-3DF1-8F77-D633BCDAE660]@0xffffff7f95dc2000
            dependency: com.apple.iokit.IOReportFamily(47)[5772C11C-ED28-322A-910F-874583B23101]@0xffffff7f963f5000
 
BSD process name corresponding to current thread: kernel_task
 
Mac OS version:
18F132
 
Kernel version:
Darwin Kernel Version 18.6.0: Thu Apr 25 23:16:27 PDT 2019; root:xnu-4903.261.4~2/RELEASE_X86_64
Kernel UUID: 7C8BB636-E593-3CE4-8528-9BD24A688851
Kernel slide:     0x0000000014e00000
Kernel text base: 0xffffff8015000000
__HIB  text base: 0xffffff8014f00000
System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)
 
System uptime in nanoseconds: 5448660519094
last loaded kext at 1477543402100: com.apple.driver.AppleXsanScheme	3 (addr 0xffffff7f99898000, size 32768)
last unloaded kext at 1599745635950: com.apple.driver.AppleXsanScheme	3 (addr 0xffffff7f99898000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC	1.70
com.apple.fileutil	20.036.15
com.apple.filesystems.autofs	3.0
com.apple.driver.AGPM	110.25.10
com.apple.driver.ApplePlatformEnabler	2.7.0d0
com.apple.driver.X86PlatformShim	1.0.0
com.apple.driver.AppleHDA	282.54
com.apple.driver.AppleUpstreamUserClient	3.6.5
com.apple.kext.AMDFramebuffer	2.0.9
com.apple.kext.AMDRadeonX4000	2.0.9
com.apple.driver.AppleGraphicsDevicePolicy	3.40.16
com.apple.AGDCPluginDisplayMetrics	3.40.16
com.apple.driver.AppleHV	1
com.apple.driver.AGDCBacklightControl	3.40.16
com.apple.driver.AppleIntelHD5000Graphics	12.0.9
com.apple.iokit.IOUserEthernet	1.0.1
com.apple.iokit.IOBluetoothSerialManager	6.0.12f1
com.apple.driver.pmtelemetry	1
com.apple.Dont_Steal_Mac_OS_X	7.0.0
com.apple.driver.AppleMCCSControl	1.5.9
com.apple.driver.eficheck	1
com.apple.driver.AppleMuxControl	3.40.16
com.apple.iokit.BroadcomBluetooth20703USBTransport	6.0.12f1
com.apple.driver.AppleOSXWatchdog	1
com.apple.driver.AppleLPC	3.1
com.apple.driver.AppleSMCLMU	212
com.apple.driver.AppleCameraInterface	6.8.0
com.apple.driver.AppleIntelSlowAdaptiveClocking	4.0.0
com.apple.kext.AMD7000Controller	2.0.9
com.apple.driver.AppleThunderboltIP	3.1.2
com.apple.driver.AppleIntelFramebufferAzul	12.0.9
com.apple.driver.AppleTopCaseHIDEventDriver	138.3
com.apple.driver.AppleUSBTopCaseDriver	138.3
com.apple.driver.AppleUSBCardReader	456.260.3
com.apple.filesystems.apfs	945.260.7
com.apple.driver.AirPort.BrcmNIC	1400.1.1
com.apple.driver.AppleVirtIO	2.1.3
com.apple.filesystems.hfs.kext	407.200.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
com.apple.BootCache	40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0
com.apple.AppleSystemPolicy	1.0
com.apple.private.KextAudit	1.0
com.apple.driver.AppleSmartBatteryManager	161.0.0
com.apple.driver.AppleACPIButtons	6.1
com.apple.driver.AppleRTC	2.0
com.apple.driver.AppleHPET	1.8
com.apple.driver.AppleSMBIOS	2.1
com.apple.driver.AppleACPIEC	6.1
com.apple.driver.AppleAPIC	1.7
com.apple.nke.applicationfirewall	201
com.apple.security.TMSafetyNet	8
com.apple.kext.triggers	1.0
com.apple.driver.DspFuncLib	282.54
com.apple.kext.OSvKernDSPLib	528
com.apple.kext.AMDRadeonX4030HWLibs	1.0
com.apple.kext.AMDRadeonX4000HWServices	2.0.9
com.apple.iokit.IOAVBFamily	740.1
com.apple.plugin.IOgPTPPlugin	740.2
com.apple.iokit.IOEthernetAVBController	1.1.0
com.apple.iokit.IOSkywalkFamily	1
com.apple.driver.AppleSSE	1.0
com.apple.driver.AppleBacklightExpert	1.1.0
com.apple.driver.AppleSMBusController	1.0.18d1
com.apple.AppleGPUWrangler	3.40.16
com.apple.iokit.IONDRVSupport	530.51
com.apple.driver.AppleGraphicsControl	3.40.16
com.apple.driver.AppleHDAController	282.54
com.apple.iokit.IOHDAFamily	282.54
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport	6.0.12f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport	6.0.12f1
com.apple.iokit.IOBluetoothHostControllerTransport	6.0.12f1
com.apple.driver.X86PlatformPlugin	1.0.0
com.apple.driver.IOPlatformPluginFamily	6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily	1.0.0
com.apple.kext.AMDSupport	2.0.9
com.apple.AppleGraphicsDeviceControl	3.40.16
com.apple.iokit.IOAcceleratorFamily2	404.9
com.apple.iokit.IOGraphicsFamily	530.66
com.apple.iokit.IOSurface	255.5.4
com.apple.driver.AppleActuatorDriver	2450.1
com.apple.driver.AppleHSBluetoothDriver	138.3
com.apple.driver.IOBluetoothHIDDriver	6.0.12f1
com.apple.iokit.IOBluetoothFamily	6.0.12f1
com.apple.driver.AppleHIDKeyboard	208
com.apple.driver.AppleMultitouchDriver	2450.1
com.apple.driver.AppleInputDeviceSupport	2440.2
com.apple.driver.usb.IOUSBHostHIDDevice	1.2
com.apple.iokit.IOAudioFamily	206.5
com.apple.vecLib.kext	1.2.0
com.apple.driver.usb.networking	5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice	1.2
com.apple.iokit.IO80211Family	1200.12.2
com.apple.driver.mDNSOffloadUserClient	1.0.1b8
com.apple.driver.corecapture	1.0.4
com.apple.iokit.IONVMeFamily	2.1.0
com.apple.driver.usb.AppleUSBXHCIPCI	1.2
com.apple.driver.usb.AppleUSBXHCI	1.2
com.apple.iokit.IOSerialFamily	11
com.apple.filesystems.hfs.encodings.kext	1
com.apple.driver.AppleThunderboltDPInAdapter	5.6.4
com.apple.driver.AppleThunderboltDPAdapterFamily	5.6.4
com.apple.driver.AppleThunderboltPCIDownAdapter	2.1.4
com.apple.driver.AppleThunderboltNHI	4.7.6
com.apple.iokit.IOThunderboltFamily	6.8.4
com.apple.driver.usb.AppleUSBHostPacketFilter	1.0
com.apple.iokit.IOUSBFamily	900.4.2
com.apple.driver.AppleUSBHostMergeProperties	1.2
com.apple.driver.AppleEFINVRAM	2.1
com.apple.driver.AppleEFIRuntime	2.1
com.apple.iokit.IOSMBusFamily	1.1
com.apple.iokit.IOHIDFamily	2.0.0
com.apple.security.quarantine	3
com.apple.security.sandbox	300.0
com.apple.kext.AppleMatch	1.0.0d1
com.apple.driver.DiskImages	493.0.0
com.apple.driver.AppleFDEKeyStore	28.30
com.apple.driver.AppleEffaceableStorage	1.0
com.apple.driver.AppleKeyStore	2
com.apple.driver.AppleUSBTDM	456.260.3
com.apple.driver.AppleMobileFileIntegrity	1.0.5
com.apple.iokit.IOUSBMassStorageDriver	145.200.2
com.apple.iokit.IOSCSIBlockCommandsDevice	408.250.3
com.apple.iokit.IOSCSIArchitectureModelFamily	408.250.3
com.apple.iokit.IOStorageFamily	2.1
com.apple.kext.CoreTrust	1
com.apple.driver.AppleCredentialManager	1.0
com.apple.driver.KernelRelayHost	1
com.apple.iokit.IOUSBHostFamily	1.2
com.apple.driver.usb.AppleUSBCommon	1.0
com.apple.driver.AppleBusPowerController	1.0
com.apple.driver.AppleSEPManager	1.0.1
com.apple.driver.IOSlaveProcessor	1
com.apple.iokit.IOReportFamily	47
com.apple.iokit.IOTimeSyncFamily	740.2
com.apple.iokit.IONetworkingFamily	3.4
com.apple.driver.AppleACPIPlatform	6.1
com.apple.driver.AppleSMC	3.1.9
com.apple.iokit.IOPCIFamily	2.9
com.apple.iokit.IOACPIFamily	1.4
com.apple.kec.pthread	1
com.apple.kec.corecrypto	1.0
com.apple.kec.Libm	1
 
EOF

Re: macOS Mojave with 2TB Intel 660p kernel panics waking from sleep

Santiago_A_Inte — Wed, 12 Jun 2019 04:10:33 GMT

Hi CPalm10,

Thank you for your contact to Intel® Premier support group with your request for assistance with your Intel® SSD 660p Series (2.0TB, M.2 80mm PCIe 3.0 x4, 3D2, QLC).

We need to let you know Intel has no validated the use of SSD’s on the Apple environment, nor we provide support for Apple products.

For your case, we have found some details on the Apple* discussion Communities forum, indicated some other users are having similar issues as per your original inquiry; please follow this link to access the information found: https://discussions.apple.com/thread/250380026

This is a compatibility issue. Since the hardware for Apple devices is custom built by them, we recommend contacting Apple support for further assistance. Apple devices are incompatible with third party hardware.

Please let us know if you might need additional support with your request.

Best regards,

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

Third Party Content: Web Sites and Materials may contain user or third party submitted content; such content is not reviewed, approved or endorsed by Intel and is provided solely as a convenience to our customers and users. Under no circumstances will Intel be liable in any way for any third party submitted or provided content, including, but not limited to, any errors or omissions, or damages of any kind. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE MATERIALS IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. By your use you agree that you must evaluate, and bear all risks associated with, the use of any third party content, including any reliance on the accuracy, completeness, or usefulness of such content. All postings and use of the Web Sites or Material are subject to these Terms of Use and any other program and site specific terms.

Re: macOS Mojave with 2TB Intel 660p kernel panics waking from sleep

Santiago_A_Inte — Tue, 18 Jun 2019 04:19:09 GMT

Hi CPalm10,

Greetings from Intel® SSD Support Group.

This is a friendly reminder, you case remains open, awaiting for your kind reply.

If there is anything else we can help you with, please let us know.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

Re: macOS Mojave with 2TB Intel 660p kernel panics waking from sleep

Santiago_A_Inte — Fri, 21 Jun 2019 03:06:27 GMT

Hi CPalm10,

Greetings from Intel® SSD Support Group.

This is to let you know this case is being closed.

Please feel free to get back to Intel® communities, whenever you might feel necessary.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

topic macOS Mojave with 2TB Intel 660p kernel panics waking from sleep in Solid State Drives (NAND)

macOS Mojave with 2TB Intel 660p kernel panics waking from sleep

Re: macOS Mojave with 2TB Intel 660p kernel panics waking from sleep

Re: macOS Mojave with 2TB Intel 660p kernel panics waking from sleep

Re: macOS Mojave with 2TB Intel 660p kernel panics waking from sleep