topic Re: my intel ssd model dc s3610 1.6 tb has a password that I did not set and was wondering how to remove it. in Solid State Drives (NAND)

my intel ssd model dc s3610 1.6 tb has a password that I did not set and was wondering how to remove it.

DMaga2 — Tue, 09 Apr 2019 13:16:30 GMT

I tried to erase it from disk management but it didn't work. I also tried the intel ssd toolbox software to erase it but it didn't either. any help is much appreciated. thank you in advance

Re: my intel ssd model dc s3610 1.6 tb has a password that I did not set and was wondering how to remove it.

AlHill — Tue, 09 Apr 2019 13:36:41 GMT

Sorry, if passwords were that easily removed or reset, they would not be of much value.

Take your SSD to the nearest recycling facility.

Doc

Re: my intel ssd model dc s3610 1.6 tb has a password that I did not set and was wondering how to remove it.

Santiago_A_Inte — Tue, 09 Apr 2019 20:24:04 GMT

Hi DMaga2,

Thank you for contacting Intel® SSD support group for assistance with your Intel® SSD DC S3610 Series 1.6TB, 2.5in SATA 6Gb/s, 20nm, MLC.

We have reviewed your inquiry and unfortunately, as indicated by community member Al.Hill, your unit can’t be restored; there’s no Master Key or any other kind of unlocking tool provided by Intel® for this purpose.

Best regards,

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation