topic Re: Can i use Intel Remote Secure Erase with 7600p and ASUS q270-c? in Solid State Drives (NAND)

Can i use Intel Remote Secure Erase with 7600p and ASUS q270-c?

Rim13 — Tue, 04 Sep 2018 17:14:12 GMT

Can i use Intel Remote Secure Erase(RSE) with https://ark.intel.com/products/125870/Intel-SSD-Pro-7600p-Series-256GB-M_2-80mm-PCIe-3_0-x4-3D2-TLC Intel® SSD Pro 7600p NVMe and https://www.asus.com/Motherboards/PRIME-Q270M-C/specifications/ ASUS PRIME Q270M-C?

I trying to setup RSE, but in BIOS i can`t find needed option to setup password for SSD.

Re: Can i use Intel Remote Secure Erase with 7600p and ASUS q270-c?

idata — Tue, 04 Sep 2018 23:32:18 GMT

Hello Rim13.

Thank you for contacting Intel Technical Support. As we understand, you need assistance with the Intel® Remote Secure Erase if we inferred correctly, please check the information below: Intel® Remote Secure Erase is implemented on select platforms as part of the Intel® vPro™ platform feature set, and is used to wipe an Intel SSD using Intel® Active Management Technology. Without having support for this feature, wiping the drive with local tools like the Intel® SSD Toolbox is still an option. If the goal is to set a password for the SSD to take advantage of the SSD's AES encryption, that option is dependent on BIOS implementation of the motherboard provider. We advise you to contact Asus to check if this feature is available in your board. We hope you find this information useful.Best regards,Josh B.Intel Customer Support TechnicianUnder Contract to Intel Corporation

Re: Can i use Intel Remote Secure Erase with 7600p and ASUS q270-c?

Rim13 — Wed, 05 Sep 2018 06:51:44 GMT

I want to use Intel AMT for remote start of Intel RSE.

I also updated the firmware BIOS and Intel ME.

Intel ME: v11.8.55

BIOS: 1206

Processor: Intel® Core ™ i7-7700K

SSD: INTEL SSDPEKKF256G8

Re: Can i use Intel Remote Secure Erase with 7600p and ASUS q270-c?

idata — Wed, 05 Sep 2018 20:02:01 GMT

Hello Rim13.

Thank you for your reply. Based on the information you provided seems to be that https://software.intel.com/en-us/blogs/2016/04/18/intel-amt-remote-secure-erase this guide will be useful to you. Please take into consideration that as part of the requirements a BIOS supporting Remote Secure Erase capability is a most. We advise you to contact Asus to check if this feature is available in your board.As you mentioned: "I am trying to setup RSE, but in BIOS I can`t find the needed option to setup password for SSD." As part of the expected flow for implementing the RSE solution, we request to sets the user and master hard drive password on the PC before deploying it to the employee. We checked your original equipment manufacturer (OEM) https://www.asus.com/Motherboards/PRIME-Q270M-C/HelpDesk_Manual/ website and we were not able to find any guide or information on how to set up this feature. We strongly advise you to contact your OEM in order to get further information if your system supports this feature. We hope you find this information useful.Best regards,Josh B.Intel Customer Support TechnicianUnder Contract to Intel Corporation

Re: Can i use Intel Remote Secure Erase with 7600p and ASUS q270-c?

idata — Mon, 10 Sep 2018 20:35:23 GMT

Hello Rim13.

Thank you for having contacted Intel Technical Support. We have not heard from you since our last communication and we would like to know if you need further assistance or if we can close this case? Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought. We will be looking forward to your reply.Best regards,Josh B.Intel Customer Support.

Re: Can i use Intel Remote Secure Erase with 7600p and ASUS q270-c?

Rim13 — Wed, 04 Dec 2019 18:07:24 GMT

i7-7700K have not use Intel Remote Secure Erase(RSE)(Intel® vPro™ No).

Chage processor to i5-7600 with Intel® vPro™ Yes and now it work.