topic Re: Password protected SSD in Solid State Drives (NAND)

Password protected SSD

FKřiv — Fri, 27 Jul 2018 15:29:47 GMT

Hi,

I bought for a small fortune (at least for me) Intel 530 Series 480GB. Sadly the guy who sold me the drive somehow forgot to say that the SSD is protected by ATA password. I don't care the slightest about the data, I just want to format the drive and use it as system disk. Is there any way to remove the password? It is the type of password where it is needed on PC startup. Victoria shows Security: ON, MAX, LOCKED. Please, tell me there is hope... Thank you very much

Re: Password protected SSD

AlHill — Fri, 27 Jul 2018 15:47:41 GMT

I love these SSD password protected issues.

No, there is nothing you can do, except to take the SSD to your favourite recycling facility, or dispose of it properly.

Doc

Re: Password protected SSD

idata — Fri, 27 Jul 2018 18:17:07 GMT

Hello krivulak.

Thank you for contacting Intel technical support.Intel does not have a tool to unlock any kind of SSD protection.We recommend you the following:

To contact the place of purchase to get a replacement for this device or a refund for this product.
To get in contact with the seller for him to remove the security on this device.
To avoid this kind of problems in the future we recommend you to purchase our products from an authorized distributor or reseller, a list of the resellers can be found on the following link:

https://www.intel.com/content/www/us/en/products/find-a-reseller.html https://www.intel.com/content/www/us/en/products/find-a-reseller.htmlWe hope you find this information useful.Best regards, Josh B.Intel Customer Support

Re: Password protected SSD

FKřiv — Fri, 27 Jul 2018 20:03:54 GMT

Oh, great. So I got scammed. No refund possible, no possible way of getting password from original owner.

Thank you for your time