topic Re: Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions? in Solid State Drives (NAND)

Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions?

TLind6 — Wed, 30 Jul 2014 06:57:58 GMT

Most recent crash dump attached

Re: Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions?

TLind6 — Thu, 31 Jul 2014 11:51:09 GMT

ran 18 hours of Mem86 no errors for ram

ran chkdsk this was the log:

---------------------------------------------------------------------------

Checking file system on C:

The type of the file system is NTFS.

Volume label is SSD.

A disk check has been scheduled.

Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...

Cleaning up instance tags for file 0xef45.

Cleaning up instance tags for file 0x109c3.

Cleaning up instance tags for file 0x289cf.

472832 file records processed. File verification completed.

820 large file records processed. 0 bad file records processed. 2 EA records processed. 61 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...

564532 index entries processed. Index verification completed.

0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...

472832 file SDs/SIDs processed. Cleaning up 1945 unused index entries from index $SII of file 0x9.

Cleaning up 1945 unused index entries from index $SDH of file 0x9.

Cleaning up 1945 unused security descriptors.

CHKDSK is compacting the security descriptor stream

45851 data files processed. CHKDSK is verifying Usn Journal...

36617928 USN bytes processed. Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...

472816 files processed. File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...

16179909 free clusters processed. Free space verification is complete.

CHKDSK discovered free space marked as allocated in the

master file table (MFT) bitmap.

Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.

117218240 KB total disk space.

51811684 KB in 183200 files.

107336 KB in 45854 indexes.

0 KB in bad sectors.

579580 KB in use by the system.

65536 KB occupied by the log file.

64719640 KB available on disk.

4096 bytes in each allocation unit.

29304560 total allocation units on disk.

16179910 allocation units available on disk.

Internal Info:

00 37 07 00 c7 7e 03 00 ed 4e 06 00 00 00 00 00 .7...~...N......

29 03 00 00 3d 00 00 00 00 00 00 00 00 00 00 00 )...=...........

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.

Please wait while your computer restarts.

-------------------------------------------------------------------------------------------------------------------------------

Re: Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions?

Jose_H_Intel1 — Thu, 31 Jul 2014 15:45:07 GMT

Hi tl661923, I suppose the integrity test you ran was part of the Intel® SSD Toolbox.

Since the information regarding Blue Screen of Death error is not conclusive, I wonder if you have the chance to test the Intel® SSD as a secondary SATA drive, just in order to eliminate the possibility of an operating system or other software corruption issue.

Please let me know if you can run the Intel® SSD Toolbox from a different boot drive or computer.

Re: Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions?

TLind6 — Fri, 01 Aug 2014 01:11:45 GMT

actually after running the chkdsk i was able to run the toolbox full diag again and got to 62% then: Error: Data mismatch detected. Contact your reseller or local Intel representative for assistance.

Re: Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions?

TLind6 — Fri, 01 Aug 2014 01:13:05 GMT

62% on data integrity that is read scan finish 100% as always

Re: Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions?

TLind6 — Fri, 01 Aug 2014 01:52:42 GMT

then i ran again just for fun another 0xa Blue screen on data integrity

will try to throw in an older system but might not have the time

Re: Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions?

Kevin_M_Intel — Wed, 06 Aug 2014 19:38:31 GMT

I understand it is not an option to take as first step but have you tried backing up files and trying a secure erase or a low level format?

Kevin M

Re: Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions?

TLind6 — Mon, 11 Aug 2014 16:13:18 GMT

not yet i have considered it. But just to update i still receive seemingly random 0xa's i have noticed that some seem to happen when opening/closing a (random or non specific) programs or games (games aren't located on the SDD some of the programs are... not sure if that is helpful in anyway).

Re: Intel 510 SSD 0xa Blue screen during data integrity test everytime (also randomly at least once every 1-2 weeks during random tasks) Any Suggestions?

Jose_H_Intel1 — Tue, 19 Aug 2014 19:04:42 GMT

The Intel® SSD will need to be replaced since it failed the diagnostic scan.

You may contact your nearest http://www.intel.com/p/en_US/support/contactsupport Intel support team to request a warranty replacement.

I apologize for the inconvenience.