https://community.solidigm.com/t5/solid-state-drives-nand/ssdsa2bw16g3h-8mb-quot-bug-quot-and-impossibility-to-set-max/m-p/9466#M1439 <P>Hi everyone,</P><P></P><P>this SSD has been struck by the 8MB "bug"/behaviour, I'm desperately looking for a way to recover <I>as much data as possible</I> </P><P>(therefore, I guess that the security erase procedure is not the best fit for the problem).</P><P></P><P>It is currently at firmware level 4PC10362 that - iirc - is the latest available from the Intel site for this family (and the update tool says it's already updated).</P><P></P><P>I tried to run hdparm -N /dev/sda (that actually queries the SSD for the current and max possible address) and I get a reasonable response: 16384/nnnnnnnnn (that is: currently set to 16Kblocks, that is, 8MBs, and the maximum value matches the maximum capacity).</P><P></P><P>unfortunately, if I try to run hdparm -N nnnnnnnnnn /dev/sda (temporary setting) or hdparm -N pnnnnnnnnnn /dev/sda (permanent setting), even with lower block counts,</P><P>hdparm says that SET_MAX_ADDRESS is failing for "input/output error"</P><P></P><P>I tried to also run the unofficial HDAT2 bootable iso but it appears that it cannot remount itself and make the commands actually available "or something", I guess that anyway it cannot do any magic itself and would resort to SET_MAX_ADDRESS or the like.</P><P></P><P>any suggestions?</P><P></P><P>thanks a lot!</P> Tue, 22 Jul 2014 13:22:04 GMT PMatt1 2014-07-22T13:22:04Z https://community.solidigm.com/t5/solid-state-drives-nand/ssdsa2bw16g3h-8mb-quot-bug-quot-and-impossibility-to-set-max/m-p/9466#M1439 <P>Hi everyone,</P><P></P><P>this SSD has been struck by the 8MB "bug"/behaviour, I'm desperately looking for a way to recover <I>as much data as possible</I> </P><P>(therefore, I guess that the security erase procedure is not the best fit for the problem).</P><P></P><P>It is currently at firmware level 4PC10362 that - iirc - is the latest available from the Intel site for this family (and the update tool says it's already updated).</P><P></P><P>I tried to run hdparm -N /dev/sda (that actually queries the SSD for the current and max possible address) and I get a reasonable response: 16384/nnnnnnnnn (that is: currently set to 16Kblocks, that is, 8MBs, and the maximum value matches the maximum capacity).</P><P></P><P>unfortunately, if I try to run hdparm -N nnnnnnnnnn /dev/sda (temporary setting) or hdparm -N pnnnnnnnnnn /dev/sda (permanent setting), even with lower block counts,</P><P>hdparm says that SET_MAX_ADDRESS is failing for "input/output error"</P><P></P><P>I tried to also run the unofficial HDAT2 bootable iso but it appears that it cannot remount itself and make the commands actually available "or something", I guess that anyway it cannot do any magic itself and would resort to SET_MAX_ADDRESS or the like.</P><P></P><P>any suggestions?</P><P></P><P>thanks a lot!</P> Tue, 22 Jul 2014 13:22:04 GMT https://community.solidigm.com/t5/solid-state-drives-nand/ssdsa2bw16g3h-8mb-quot-bug-quot-and-impossibility-to-set-max/m-p/9466#M1439 PMatt1 2014-07-22T13:22:04Z https://community.solidigm.com/t5/solid-state-drives-nand/ssdsa2bw16g3h-8mb-quot-bug-quot-and-impossibility-to-set-max/m-p/9467#M1440 <P>Hi prm, I am sorry for this inconvenience.</P><P>In this case we can only suggest taking the drive to a data recovery service. We are unable to guarantee that the data will be recovered but by contacting a company that is Intel partner, such as the ones linked below, you can be sure the Intel® SSD will keep its original warranty.</P><UL><LI><A href="https://software.intel.com/partner/search-detail?companyguid=80ade2e2-0a7d-e111-a1da-001a4b33b648" rel="nofollow noopener noreferrer">https://software.intel.com/partner/search-detail?companyguid=80ade2e2-0a7d-e111-a1da-001a4b33b648</A> <A href="https://software.intel.com/partner/search-detail?companyguid=80ade2e2-0a7d-e111-a1da-001a4b33b648" rel="nofollow noopener noreferrer">https://software.intel.com/partner/search-detail?companyguid=80ade2e2-0a7d-e111-a1da-001a4b33b648</A></LI><LI><A href="https://software.intel.com/partner/search-detail?companyguid=1f3707f6-b3bc-e111-ab57-001a4b33b648" rel="nofollow noopener noreferrer">https://software.intel.com/partner/search-detail?companyguid=1f3707f6-b3bc-e111-ab57-001a4b33b648</A> <A href="https://software.intel.com/partner/search-detail?companyguid=1f3707f6-b3bc-e111-ab57-001a4b33b648" rel="nofollow noopener noreferrer">https://software.intel.com/partner/search-detail?companyguid=1f3707f6-b3bc-e111-ab57-001a4b33b648</A></LI></UL><P></P><P>NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.</P> Wed, 23 Jul 2014 21:14:31 GMT https://community.solidigm.com/t5/solid-state-drives-nand/ssdsa2bw16g3h-8mb-quot-bug-quot-and-impossibility-to-set-max/m-p/9467#M1440 Jose_H_Intel1 2014-07-23T21:14:31Z