topic SSD FUT on Mac Mini (Keyboard/Mouse) not funtional in Solid State Drives (NAND)

SSD FUT on Mac Mini (Keyboard/Mouse) not funtional

SThom16 — Tue, 15 Jul 2014 18:30:46 GMT

Model Name: Mac mini

Model Identifier: Macmini 6,2

Processor Name: Intel Core i7

Processor Speed: 2.3 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: MM61.0106.B03

Media Name: INTEL SSDSC2CW180A3 Media

Medium Type: SSD

Protocol: SATA

I am trying to update the firmware with the SSD FUT tool.

I got it to boot from the USB and it comes to the EULA screen.

However the Keyboard/Mouse are non functional.

Other users have this issue on USB 3.0 ports. Unfortunately the Mac Mini does not have a USB 2.0 port.

Is there a work around apart from stripping the computer down to remove the HD?

Thanks

Re: SSD FUT on Mac Mini (Keyboard/Mouse) not funtional

Allan_J_Intel1 — Wed, 16 Jul 2014 16:25:58 GMT

Thanks for joining SSD community.

I understand you are trying to update SSD firmware using a Mac Mini computer.

This is definitely an issue with your computer model. If your computer does not detect USB keyboard then I recommend updating SSD firmware using another computer with USB 3.0 support.

Allan.

Re: SSD FUT on Mac Mini (Keyboard/Mouse) not funtional

KenF_Intel — Tue, 22 Jul 2014 19:16:20 GMT

Hi Technosprout,

A new version of the Firmware Update Tool (FUT) is finally available. You can download it at:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18363&lang=eng&ProdId=3790 Intel® Download Center

This version of the tool resolves issues with the Mac Mini USB keyboard and mouse.

I want to be clear that this is really only a change to the FUT tool itself. I can't say that this will address the reports of periodic high activity or slow response on these systems.

We have not been able to find satisfactory solutions to these reported issues.

Re: SSD FUT on Mac Mini (Keyboard/Mouse) not funtional

SThom16 — Wed, 23 Jul 2014 16:52:26 GMT

I can confirm the keyboard, and mouse are functional on the Apple Mac with USB 3.0 ports.

The firmware is able to fully access the intel SSD hard drive installed.

Thanks

Re: SSD FUT on Mac Mini (Keyboard/Mouse) not funtional

KenF_Intel — Wed, 23 Jul 2014 17:15:02 GMT

Thanks for the update!