topic Re: No Solidigm SSD Detected when installing the Driver 2.0 Notification in Solid State Drives (NAND)

No Solidigm SSD Detected when installing the Driver 2.0 Notification

dragos720 — Thu, 06 Jul 2023 19:13:52 GMT

Hi,
I have 3 Solidigm P44 Pro SSDs, 2 x 1TB and 1x512, I am running Windows 11 version 22H2 build 22621.1848. When I want to install the driver it says there is no Solidigm SSD in the system.
The PC works well without the driver and the SSDs are detected in Device Manager.

What could be the problem ? What would be a possible fix ?

Thank you !

Re: No Solidigm SSD Detected when installing the Driver 2.0 Notification

SolidigmNebiyu — Fri, 07 Jul 2023 16:11:00 GMT

Hi dragos720,

Thank you for contacting Solidigm™ Support.

We would like to ask if you are using any type of adapter/enclosure to connect the drive to your system? You may also refer the Solidigm™ User Guide- Driver #15 to review the limitations of the Synergy™ driver.

If you continue to experience issues with your drive, please use the following link to create a case and we will reach out to you shortly. https://support.solidigm.com/en-US/anonymous-createcase/ 

Kind regards. 
Nebiyu
Solidigm Customer Support

Re: No Solidigm SSD Detected when installing the Driver 2.0 Notification

dragos720 — Wed, 12 Jul 2023 20:18:36 GMT

I have all of them connected straight into the M2 slots of my motherboard, Asus Rog Strix Z690-G Gaming Wi-Fi.
I checked the limitations, I have Windows 11 and P44 Pro, I do not ran them in RAID and about Volume Management Device (VMD) I do not know what to say.

Also this is what I have for Storage controllers. May this means that I have VDM active and the SSDs are using it ?

Re: No Solidigm SSD Detected when installing the Driver 2.0 Notification

SolidigmNebiyu — Fri, 14 Jul 2023 09:28:40 GMT

HI dragos720,

We would like to let you know that we do not support Intel RST. You would need to reach out to Intel regarding this.

You can try switching the SATA controller setting in BIOS from RAID to AHCI (if your setting is configured that way).

Please let us know if you have any other questions or concerns. Remember that you can always contact us via our Support HUB.

Kind regards. 
Nebiyu
Solidigm Customer Support

Re: No Solidigm SSD Detected when installing the Driver 2.0 Notification

dragos720 — Tue, 18 Jul 2023 08:40:29 GMT

Thank you, I did not knew that the Intel drivers are incompatible with Solidigm Drivers.

In order to replace them and change from RAID to AHCI do I need to reinstal the Windows ? Also In BIOS I did not found a settings about the SATA controller type.

I intend to replace the 512MB SSD soon with a 1TB or even a 2TB drive, if changing from RAID to AHCI will require a Windows reinstall I would do it then. I can wait a bit more, there are no functional problems with the Intel drivers.

Re: No Solidigm SSD Detected when installing the Driver 2.0 Notification

SolidigmNebiyu — Wed, 19 Jul 2023 15:36:31 GMT

HI dragos720,

The issue could be related to the lack of the Windows Driver For Solidigm™ Client NVMe SSDs. We would like to suggest that you download our Solidigm™ Storage Driver.

Please follow the General Installation Notes in order to install the driver successfully:

3.3 Pre-Installation of Solidigm Storage driver using the "Load Driver" Method.

a) You may pre-install the Solidigm Storage driver using the "F6" (Load Driver) installation method described in section 3.3 below.

To install Solidigm Storage driver from within the OS during runtime,
double-click on the self-extracting and self-installing setup file and answer all
prompts presented.

a. Copy all driver files from the f6vmdflpy-x64 to a USB key media.

b. For Microsoft Windows OS*:
- During the operating system installation, after selecting the location to install
Windows, click 'Load Driver' to install a third-party driver.

c. When prompted, insert the USB media and press Enter.

d. Follow the prompts and browse to the location of the installation files. Select the
appropriate Solidigm™ file. If a supported controller is detected there
will be no error message. Follow prompts to continue and complete the installation.

Please let us know if you have any other questions or concerns. Remember that you can always contact us via our Support HUB.

Kind regards. 
Nebiyu
Solidigm Customer Support