topic Re: Update S4520 from 7CV10100 to 7CV10111 in Solid State Drives (NAND)

Update S4520 from 7CV10100 to 7CV10111

p_van_houten — Mon, 28 Nov 2022 09:39:28 GMT

Hi,

I'm running 72 DC s4520 drives with firmware 7CV10100 and I want to update these to 7CV10111.

The SST tool display that firmare is available but when applying the update an error occurs:

"Status":"Firmware update failed."

Booting with the ISO tool results in no compatible devices fout.

I'm running on multiple Fedora systems.

Re: Update S4520 from 7CV10100 to 7CV10111

SolidigmDzmitry — Tue, 29 Nov 2022 11:58:46 GMT

Hi p_van_houten,

Please check the compatibility of your OS, also check the Solidigm Storag Tool Version.
You can download it here: https://www.solidigm.com/content/solidigm/us/en/support-page/drivers-downloads/ka-00085.html

Sincerely,

Dzmitry Solidigm Customer Support

Re: Update S4520 from 7CV10100 to 7CV10111

p_van_houten — Wed, 30 Nov 2022 10:17:11 GMT

Hi,

I've found the issue. The disks are connected via a Dell Perc H330 Mini controller (in HBA mode).

Is there an option to get this to work?

Re: Update S4520 from 7CV10100 to 7CV10111

SolidigmDzmitry — Thu, 01 Dec 2022 12:44:27 GMT

Hi p_van_houten,

You need to contact Dell regarding your question, we do not support Dell products.

Sincerely,

Dzmitry

Solidigm Customer Support

Re: Update S4520 from 7CV10100 to 7CV10111

Sage99 — Thu, 08 Dec 2022 03:26:22 GMT

Hi p_van_houten,

Since Dell Perc H330 is using LSI-3008 chipset, you can try the command below to enable firmware update.

sst set -system EnableLSIAdapter=True

The information about LSI RAID adaptor can be found in page 7 of the SST CLI user guide.

Hope this helps.

Re: Update S4520 from 7CV10100 to 7CV10111

p_van_houten — Thu, 08 Dec 2022 15:24:32 GMT

Hi Sage99,

That's it! Thank you. I also needed to convert the controller from HBA to RAID and set the drives to Raid Capable but after that and the "sst set -system EnableLSIAdapter=True" Disks are updating. Thank you!