topic When does support actually reply, and how do i view my current tickets? in Solid State Drives (NAND) https://community.solidigm.com/t5/solid-state-drives-nand/when-does-support-actually-reply-and-how-do-i-view-my-current/m-p/23709#M11802 <P>Been several days with no answer towards my ticket regarding SSD warranty. Does support still work here?</P> Wed, 12 Oct 2022 18:27:58 GMT bhen101 2022-10-12T18:27:58Z When does support actually reply, and how do i view my current tickets? https://community.solidigm.com/t5/solid-state-drives-nand/when-does-support-actually-reply-and-how-do-i-view-my-current/m-p/23709#M11802 <P>Been several days with no answer towards my ticket regarding SSD warranty. Does support still work here?</P> Wed, 12 Oct 2022 18:27:58 GMT https://community.solidigm.com/t5/solid-state-drives-nand/when-does-support-actually-reply-and-how-do-i-view-my-current/m-p/23709#M11802 bhen101 2022-10-12T18:27:58Z Re: When does support actually reply, and how do i view my current tickets? https://community.solidigm.com/t5/solid-state-drives-nand/when-does-support-actually-reply-and-how-do-i-view-my-current/m-p/23711#M11803 <P>Hello bhen101,&nbsp;</P> <P data-unlink="true">Sorry to hear that you are having this issue. You should have received an e-mail yesterday from us. Apologies for a late response. Should you wish to contact us directly, please see the options below:</P> <H2 id="toc-hId--444823212">Phone</H2> <UL> <LI><U>English &amp; Spanish</U>: <UL> <LI>USA: +1-833-373-7337</LI> <LI>Operation: 8am-5pm PST (DST 7a-4p)<BR /><BR />You can also contact us on chat.&nbsp;</LI> </UL> </LI> </UL> <P>Best regards. </P> <P><SPAN data-contrast="none">Bakhtiyor <BR />Solidigm Customer Support.</SPAN><SPAN data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:300,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SolidigmAgent_0-1665655292191.png" style="width: 400px;"><img src="https://community.solidigm.com/t5/image/serverpage/image-id/155i7C928BB1FA426843/image-size/medium?v=v2&amp;px=400" role="button" title="SolidigmAgent_0-1665655292191.png" alt="SolidigmAgent_0-1665655292191.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 13 Oct 2022 11:24:32 GMT https://community.solidigm.com/t5/solid-state-drives-nand/when-does-support-actually-reply-and-how-do-i-view-my-current/m-p/23711#M11803 SolidgmBahtiyor 2022-10-13T11:24:32Z