topic RMA of Intel SSD D3-S4610 drive in Solid State Drives (NAND)

RMA of Intel SSD D3-S4610 drive

mcomputers — Tue, 04 Oct 2022 06:36:51 GMT

Hello,

I would like to ask for AWR replacement of SSD drive Intel SSD D3-S4610.

Can you provide me any information, how to proceed?

Thank you.

Best regards,

Adam Zivcak

Re: RMA of Intel SSD D3-S4610 drive

SolidigmDzmitry — Tue, 04 Oct 2022 13:52:35 GMT

Hello Adam,

We are sorry to hear that you experiencing issues with your SSD. We will need further information (inc personal information), to investigate your issue. Please contact us at https://support.solidigm.com/en-US/anonymous-createcase/ (This can also be found on our website). This will create a support ticket and we will be in touch with you as soon as possible.

Best regards.

Dzmitry Solidigm Customer Support.

Re: RMA of Intel SSD D3-S4610 drive

mcomputers — Thu, 13 Oct 2022 14:52:57 GMT

Thany you for reply.

I created a ticket on provided support portalon October 10, but no one has contacted me yet. Can you please check it and give me an update?

Best regards,

Adam Zivcak

Re: RMA of Intel SSD D3-S4610 drive

SolidigmDzmitry — Fri, 14 Oct 2022 13:20:59 GMT

Hello Adam,

Please feel free to contact us via DM. Do you know your case number? We will look forward to your reply.

Sincerely,

Dzmitry Solidigm Customer Support.