topic Re: Firmware download to DC 3600 in Solid State Drives (NAND)

Firmware download to DC 3600

JLevy1 — Thu, 27 Jul 2017 12:48:11 GMT

Has anyone been able to download and activate firmware to a D3600 via NVMe API calls? My code seems to work but the firmware never actually hits the slot... and no update occurs.

Is there a developer's guide available for this drive that details what is and is not supported?

Thanks!

Re: Firmware download to DC 3600

idata — Thu, 27 Jul 2017 17:35:32 GMT

Hello nvme_dev,

We understand you would like to update the firmware on your SSD DC D3600 via NVMe* API. We would like to know first:-What is the current firmware of your drive?-What is the operating system you have installed?-Have you tried our supported CLI tool for the firmware update?In case you need it, here is the https://downloadcenter.intel.com/download/26970/Intel-SSD-Data-Center-Tool?product=87278 Intel® Data Center Tool, which contains the latest firmware version.For you to run the firmware, the command is isdct.exe load -intelssd "x" (Where "x" is the index of the drive).If you need more information about our supported tool, https://www.intel.com/content/dam/support/us/en/documents/solid-state-drives/ssd-software/Intel_SSD_DCT_3_0_x_User_Guide.pdf here is the guide.We strongly suggest to you to use our tool to get the drive updated.Regards,Nestor C

Re: Firmware download to DC 3600

JLevy1 — Thu, 27 Jul 2017 18:03:13 GMT

Thanks, Nestor. I'm aware of the tool and it works nicely, but the idea was to script the upgrade via direct NVMe calls instead. I've got a response from Intel Engineering, and we'll take it from there.

Again, I appreciate the help!