topic Re: Intel 600p1tb extremely slow writes after firmware update PSF121C in Solid State Drives (NAND)

Intel 600p1tb extremely slow writes after firmware update PSF121C

JStid — Fri, 02 Jun 2017 04:22:46 GMT

After updating to the latest firmware my write speeds are that of a normal HD.

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

idata — Fri, 02 Jun 2017 18:29:38 GMT

Hello Exposed,

We understand that you have updated the firmware on the SSD and now the write speed is not even average. For this situation, we will need you to please provide the following information:-What is the operating system you have installed?-Is this your boot drive or storage drive?-What tool are you using to measure the speed?-In case of using Windows* as operating system, could you please share the SMART details from the https://downloadcenter.intel.com/download/26837/Intel-Solid-State-Drive-Toolbox Intel® Solid-State Drive Toolbox (Use the export button and attach the file here)We'll be waiting for your response.Regards,Nestor C

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

JStid — Fri, 02 Jun 2017 18:58:15 GMT

-What is the operating system you have installed?

Windows 10 Pro

-Is this your boot drive or storage drive?

Boot and Storage

-What tool are you using to measure the speed?

AS SSD

-In case of using Windows* as operating system, could you please share the SMART details from the https://downloadcenter.intel.com/download/26837/Intel-Solid-State-Drive-Toolbox Intel® Solid-State Drive Toolbox (Use the export button and attach the file here)

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

idata — Fri, 02 Jun 2017 21:47:32 GMT

Hello Exposed,

Thanks for the information provided.Now that we know the software you are using, could you please share with us a screenshot of the results?We will also test here with one of our drives and if it is possible as well, could you try using https://osdn.net/projects/crystaldiskinfo/downloads/65980/CrystalDiskInfo7_0_5Shizuku.exe/ Crystal Disk Mark?Regards,Nestor C

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

JStid — Fri, 02 Jun 2017 22:10:16 GMT

Here is the Crystal Disk and AS SSD benchmarks

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

JStid — Mon, 05 Jun 2017 17:27:28 GMT

Any update on this?

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

idata — Mon, 05 Jun 2017 23:47:01 GMT

Hi Exposed,

We are also running tests on the drives we have before and after the firmware update. We'll keep you posted here once we get some results.Regards,Nestor C

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

JStid — Tue, 06 Jun 2017 01:40:24 GMT

Thanks for the update

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

jvane4 — Tue, 06 Jun 2017 15:00:46 GMT

Hello,

i have the exact same problem as Exposed, the results are very similar to my speeds. The speeds were measured in the AS SSD benchmark tool.

I have the 600p 512gb version, windows 10 professional and its used as a boot and storage drive.

Also after the new firmware, PSF121C.

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

idata — Tue, 06 Jun 2017 21:08:18 GMT

Hello Zathyrio,

Thanks for reporting this situation as well, we'll keep you both informed about this.Regards,Nestor C

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

jlega2 — Tue, 13 Jun 2017 19:36:45 GMT

I have the same issue with 600p 256GB - after this firmware update write speeds plummeted below 180MBs. Please fix this

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

idata — Tue, 13 Jun 2017 21:47:33 GMT

Hello Exposed, Zathyrio and Jlegas,

We were running tests with one of our drives, we have the 256MB version and our tests were normal. Please find below the pictures before the update and after the update. We also tested the drive as a boot drive and as a storage.

We would like to gather all the possible information for each one, so please go to https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- this link and attach the log.

Regards,

Nestor C

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

JStid — Wed, 14 Jun 2017 01:53:35 GMT

Nester C,

Your test also show super slow writes.

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

idata — Wed, 14 Jun 2017 15:18:36 GMT

Hi Exposed,

The tests we ran with Crystal Disk Mark* are normal, the situation with slow speed seems to be only presented with AS SSD*, that it shows really different numbers. For some reason, that particular program shows way different than Crystal Disk Mark*.We would like to keep researching about this situation and engage additional resources to help you all.Please provide the logs we requested on the previous post, thanks.Regards,Nestor C

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

JStid — Wed, 14 Jun 2017 17:56:31 GMT

Here is the report requested.

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

idata — Fri, 16 Jun 2017 21:02:17 GMT

Hello Exposed,

We would like you to please check and test your SSD with the tool that was actually validated from Intel, the tool is IOmeter*. You can download it https://sourceforge.net/projects/iometer/files/iometer-stable/1.1.0/iometer-1.1.0-win64.x86_64-bin.zip/download here.We know it is not very simple to setup, but https://www.intel.com/content/dam/support/us/en/documents/ssdc/hpssd/ssd-750/sb/intel_ssd_750_series_evaluation_guide_332075002us.pdf here is a guide (From Page 6) that shows you, step by step, how to set it up.Regarding Crystal Disk Mark*, this tool was not validated, but we have seen score pretty close at what is advertised by us.Let us know if you can run the test and share the two results. (One is for sequential read and the other one for sequential write)Regards,Nestor C

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

idata — Fri, 23 Jun 2017 21:39:27 GMT

Hello Exposed,

We'd like to know if you were able to set up the benchmark with the program suggested on the previous post. Please let us know if you require further assistance.Regards,Nestor C

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

JStid — Mon, 26 Jun 2017 19:46:45 GMT

Sorry for the late response, been busy. Can I just do the write test or do I need to do all of them?

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

idata — Mon, 26 Jun 2017 19:56:48 GMT

Hello Exposed,

Thanks for the reply. You can basically just go and do the writes test, at the end it seems that is the test you really need to measure.Please let us know if you need assistance and making sure to follow the instructions to properly set up the test.Regards,Nestor C

Re: Intel 600p1tb extremely slow writes after firmware update PSF121C

JStid — Mon, 26 Jun 2017 23:29:52 GMT

Here are my results with the write test.

Thanks for looking into this!