topic Need RMA on x25-M 80gb G2 SSD in Archive

Need RMA on x25-M 80gb G2 SSD

idata — Sat, 09 Jul 2011 17:20:40 GMT

Afternoon,

My Intel x25-m 80 g2 (SSDSA2M080G2GC) drive is throwing SMART errors and also is incompatiable with the Dell 630i nvidia motherboard.

I would like to RMA this drive for one that works

I was constantly getting nvstore errors in windows 7 and the computer would hang for 5 minutes at a time.

What information do you need from me to get this started.

Please note: that the support phone lines are closed on a weekend... plus who still uses phone lines to fill out a form?

Looking forward to your quick response.

vt5 — Mon, 11 Jul 2011 01:40:45 GMT

you can try to run diagnostic test found in intel toolbox as this maybe ask by the support personnel as well

idata — Tue, 12 Jul 2011 15:37:01 GMT

Also, is your NVIDIA storage drivers up to date?

idata — Thu, 14 Jul 2011 15:38:10 GMT

During my testing to identify the issue I took the following steps.

1) Updated to the most current version of NForce drivers (requires several restarts)

2) After finding no joy with driver updates I pulled all personal information off of the drive

3) I reformatted the drive during a fresh windows 7 x64 ultimate installation

4) Using the stock windows drivers issue was still experienced

5) Ran windows update a bunch of times including all published WHQL drivers - issue still expereinced

6) reran most current nForce drivers. - issue still experienced

I have two issues I need to resolve

1) Intel SSD has SMART errors that need factory reset / repair

2) Dell XPS 630i has crappy bios drivers for NForce 650 SLI chipset.