https://community.solidigm.com/t5/archive/warranty-refunds/m-p/17841#M10862 <P>Hello everybody</P><P>I just recently purchased a retail box 520 Series SSD, 2 months ago, I was fairly happy with it, until today. The behaviour of this SSD for the past 2 weeks have been very strange. Upon boot up, my system does not detect the SSD , my system was giving me the standard message, DISK BOOT ERROR. Initially, all I did was just power off my system and the problem went away; at least for that week. Today I had the same problem, I have used other SSD brands before and I am willing to trust my inituition that this drive is about to go bad. Ironically, I also have a 320 series drive in my system that has been working very well since day 1.</P><P></P><P>My question to Intel is this, "Would it be possible for a refund with Intel? The warranty section states the following</P><P></P><P>If the Product, which is the subject of this Limited</P>Warranty, fails to conform to the above warranty during the warranty period, Intel, at its option, will:<P>REPAIR the Product by means of hardware and/or software; OR</P> REPLACE the Product with another product; OR, if Intel is unable to repair or replace the Product,REFUND the then-current value of the Product at the time a claim for warranty service is made to Intel under this Limited Warranty<P></P><P>As I understand, this drive is using the Sandforce controller, which was notorious for its high rate of failure back then, as much I applaud Intel for its strict quality control and fixing the bugs that are plaguing the Sandforce controller, I would rather be issued a refund than to be stuck with a lemon. Regardless I will be contacting Intel tommorow.</P> Sun, 22 Apr 2012 19:04:41 GMT idata 2012-04-22T19:04:41Z https://community.solidigm.com/t5/archive/warranty-refunds/m-p/17841#M10862 <P>Hello everybody</P><P>I just recently purchased a retail box 520 Series SSD, 2 months ago, I was fairly happy with it, until today. The behaviour of this SSD for the past 2 weeks have been very strange. Upon boot up, my system does not detect the SSD , my system was giving me the standard message, DISK BOOT ERROR. Initially, all I did was just power off my system and the problem went away; at least for that week. Today I had the same problem, I have used other SSD brands before and I am willing to trust my inituition that this drive is about to go bad. Ironically, I also have a 320 series drive in my system that has been working very well since day 1.</P><P></P><P>My question to Intel is this, "Would it be possible for a refund with Intel? The warranty section states the following</P><P></P><P>If the Product, which is the subject of this Limited</P>Warranty, fails to conform to the above warranty during the warranty period, Intel, at its option, will:<P>REPAIR the Product by means of hardware and/or software; OR</P> REPLACE the Product with another product; OR, if Intel is unable to repair or replace the Product,REFUND the then-current value of the Product at the time a claim for warranty service is made to Intel under this Limited Warranty<P></P><P>As I understand, this drive is using the Sandforce controller, which was notorious for its high rate of failure back then, as much I applaud Intel for its strict quality control and fixing the bugs that are plaguing the Sandforce controller, I would rather be issued a refund than to be stuck with a lemon. Regardless I will be contacting Intel tommorow.</P> Sun, 22 Apr 2012 19:04:41 GMT https://community.solidigm.com/t5/archive/warranty-refunds/m-p/17841#M10862 idata 2012-04-22T19:04:41Z