Seagate firmware upgrade tool destroys (Intel) SSD

idata — Mon, 09 Jan 2012 05:58:41 GMT

When trying to upgrade the firmware of my ST32000542AS drives from CC34 to CC35, the firmware upgrade tool did first leave the famous "no system disk - press any key" message. After searching for similar cases and possible solutions I found the following really alarming message in a thread concerning the same problem:

http://forums.seagate.com/stx/board/message?board.id=ata_drives&message.id=20165# M20165 http://forums.seagate.com/stx/board/message?board.id=ata_drives&message.id=20165# M20165

Checking my SSD510 (PPG2) with Intel's SSD Toolbox (v.3.0.2) it (now) also gives an error message:

- with "Quick Diagnostic Scan" the "Read Scan" fails at 80%, though "Data Integrity" does (not yet?) give any error.

- with "Full Diagnostic Scan" the "Read Scan" already fails at 1%, whereas "Data Integrity" check completes again successfully.

Although I did not run the test directly before running the firmware upgrade tool I did run it several days ago and it did not give any error messages.

CrystaldiskInfo (v.4.1.3.2011) does now not even start up anymore and a following Error Scan with HD Tune (v.5.0) revealed defect blocks, which had not been there when I last scanned the drive.

Did the programmers of this firmware upgrade utility just miss out the the possibility of the existence of SSD drives? Or is this a incompatibility between Seagate's utility and especially Intel SSDs?

Hardware: standard mATX Gigabyte board with AMD 785G-Chipset.

p.s. similar message posted in Seagate support forum.

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Seagate firmware upgrade tool destroys (Intel) SSD