topic Re: Uninstalling Intel Toolbox problem in Archive

Uninstalling Intel Toolbox problem

idata — Thu, 10 Nov 2011 18:50:45 GMT

Had installed 3.0 and tried to uninstall it and got error saying Win64 not supported so I installed 3.01 over top with no problem but I tried uninstalling to see if I got the error and I did. I did not have problems removing version 2. This started with 3.0.

Re: Uninstalling Intel Toolbox problem

JAMES_J_Intel — Thu, 10 Nov 2011 19:08:55 GMT

I am running Win7/64 bit and the Toolbox 3.0 unistalled with no problem via Control Panel/Program and Features/Uninstall a Program.

How are you doing your uninstall?

Re: Uninstalling Intel Toolbox problem

idata — Fri, 11 Nov 2011 17:06:12 GMT

I am running win7 64bit and tried from program and features to remove it. I saw on the internet some other people had problems. This is strange.

Re: Uninstalling Intel Toolbox problem

idata — Fri, 11 Nov 2011 18:12:07 GMT

I am running W7 32bit.

I have no problems installing and uninstalling the Intel SSD Toolbox 3.0.1

Re: Uninstalling Intel Toolbox problem

idata — Sat, 12 Nov 2011 15:55:34 GMT

Here is the error message,

Re: Uninstalling Intel Toolbox problem

idata — Wed, 16 Nov 2011 09:34:09 GMT

I had the same problem (Win 7 64 Prof).

The uninstaller is a Java Applet. It has got a bug. If you have both Java 32 & Java 64 (Win XP 64 / Vista 64 / Win 7 64) the uninstaller tries to use JAVA 64 --> The Win 64 error message.

Workaround: Uninstall all Java 64 versions and let only Java 32 on your machine.

Uninstall Intel Toolbox --> Works without Problem.

Then you can install Java 64 an the Intel Toolbox.

Re: Uninstalling Intel Toolbox problem

idata — Wed, 16 Nov 2011 18:13:07 GMT

Thanks for the info.

Re: Uninstalling Intel Toolbox problem

idata — Thu, 17 Nov 2011 16:07:16 GMT

I uninstalled Java 7 update1 64bit and was able to remove the Intel SSD Toolbox. Thanks for your help on this.

Re: Uninstalling Intel Toolbox problem

idata — Thu, 17 Nov 2011 16:14:43 GMT

Nice !